Welcome to the FAQ page of ThatGirl Hair Extensions! Here, you'll find answers to some of the most commonly asked questions about our products, services, and policies. If you can't find the information you're looking for, please don't hesitate to reach out to our customer service team for assistance.


  1. How do I choose the right hair extensions for me?
    -We offer a variety of hair extensions in different lengths, colors, and styles. To choose the right one for you, consider factors such as your hair texture, desired length, and preferred method of attachment. If you need personalized recommendations, feel free to contact us for assistance.

  2. Are your hair extensions made from real human hair?
    -Yes, all our extensions are crafted from 100% real human hair, ensuring a natural look and feel. We believe in providing our customers with the highest quality products for a seamless blend with their natural hair.

  3. How do I care for my hair extensions?
    -Proper care is essential for maintaining the longevity and quality of your extensions. We recommend using sulfate-free shampoo and conditioner, avoiding excessive heat styling, and storing your extensions properly when not in use. For detailed care instructions, please refer to the care guide included with your purchase.

  4. What is your shipping policy?
    -We do not offer worldwide shipping with various shipping options  Shipping times and costs may vary depending on your location in the USA and selected shipping method. For more information, please visit our Shipping Policy page or contact our customer service team.

  5. What is your return policy?
    -We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 7 days of receipt for a refund or exchange, subject to our Return Policy. Please refer to our Return Policy page for detailed instructions on how to initiate a return or exchange.

  6. How can I contact customer support?
    -You can reach our customer support team via email at thatgirlhairextensionscs@gmail.com or through our live support chat feature on our website. Our team is available to assist you with any inquiries or concerns you may have.

If you have any additional questions or require further assistance, please don't hesitate to contact us. We're here to help!


ThatGirl Hair Extensions